FAQ New

Is the MotionCiser suitable for seniors or people with limited mobility?
The MotionCiser is perfect for seniors and people with limited mobility. The gentle approach ensures safety and effectiveness. However, it is a good idea to talk to a doctor before incorporating a new exercise into your routine.

How will my order be delivered?
Your order will be delivered by our delivery partner DPD. You will receive a text and email the day of delivery with you expected delivery time slot (normally 1 hour window) If you are not at home, you have the option to deliver to a neighbor or the courier will deliver the package to the nearest delivery location and leave a card with you. You can track your package using the information on the text or email. Our delivery staff deliver from Monday to Saturday.

Are you curious about the status of your delivery or how long it will take for your package to be delivered? Then click on the track and trace link that you receive from us at the email address or phone number you provided when placing your order. You can view the current status of your delivery here 24 hours a day. You will receive the tracking email and text as soon as your package has left our warehouse.

How often is it recommended to use the MotionCiser?
For best results, we recommend using the MotionCiser for 15-20 minutes, three to five times a week. Adjust the frequency based on your comfort level and workout goals. Pay close attention to how your body responds and make adjustments as needed.

Can I use the MotionCiser with a standing desk?
Absolutely. The compact design and smooth motion of the MotionCiser make it an excellent choice for your standing desk. It’s a great way to stay active while working, improve circulation, and reduce the risks of sitting too much.

How do the MotionCiser vibration intensity levels work?
The MotionCiser by DR-HO offers 10 different vibration speeds to suit your preferences. By choosing a higher intensity level, you’re engaging your legs more actively. The vibrations spread from your feet to your calves and knees, helping to reduce stiffness and providing the relief you’re looking for.

How do I choose the right vibration level on the MotionCiser?
The DR-HO MotionCiser has 10 different speed levels, so you can choose what feels best to you. If you choose a higher intensity, your legs will get an extra workout. The vibrations spread from your feet to your calves and knees, helping to combat stiffness and make you feel better.